Privacy Policy

Effective Date: September 20, 2025

Fingershoppy ("we", "our", "us") operates a mobile e-commerce application focused on fashion jewellery and select products within Tamil Nadu. This Privacy Policy describes how we collect, use, and protect your personal data.

1. Information We Collect

• Personal Details: Full name, mobile number, delivery address, email ID.
• Account Information: Login credentials, preferences, and purchase history.
• Payment Information: We use third-party payment processors and do not store your card details.
• Device & App Usage: IP address, device ID, operating system, crash reports, and interaction logs.
• Location Data: Used only to verify service availability and improve delivery logistics. We do not track your live location continuously.

2. How We Use Your Information

• To register and manage your user account
• To process and deliver orders, including logistics support
• To send order-related updates (SMS/email notifications)
• To offer location-specific promotions and discounts
• To respond to your support queries or feedback
• To detect and prevent fraud or abuse
• To comply with legal requirements

3. Cookies & Tracking Technologies

Our app may use cookies or analytics tools (like Firebase or Google Analytics) to improve performance and personalize user experience. You can manage app permissions from your device settings.

4. Data Sharing & Disclosure

We may share your data with:

• Trusted delivery/logistics partners
• Payment gateway providers
• Cloud hosting and analytics providers
• Government authorities if legally required

We never sell your personal information to third parties for marketing purposes.

5. Data Retention

We retain your data as long as your account is active or as needed for compliance, resolution of disputes, and enforcement of agreements.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data. However, no method of electronic transmission is 100% secure.

7. Children's Privacy

Fingershoppy is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

8. Your Rights

As a user, you have the right to:

• Access or correct your personal information
• Request deletion of your account
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

9. Changes to This Policy

We may modify this Privacy Policy to reflect changes in our practices. Updated policies will be posted in the app or on our website with a revised date.

10. Contact Us

If you have any concerns or questions, please contact:

Email: support@fingershoppy.in
Phone: +91-XXXXXXXXXX (customer support line)
Address: Fingershoppy HQ, Coimbatore, Tamil Nadu, India